FAQ - The Soulcare Center

What should I expect during my first therapy session?

Your first session is an opportunity for you and your therapist to get to know each other. We'll discuss your reasons for seeking therapy, your goals, and your background. This session typically lasts 50-60 minutes and includes:

Initial assessment and intake forms
Discussion of your current concerns and goals
Overview of our therapeutic approach
Questions about confidentiality and treatment plans
Scheduling future appointments

Remember, there's no pressure to share more than you're comfortable with during your first visit.

How long does therapy typically take?

The duration of therapy varies greatly depending on individual needs, goals, and circumstances. Some clients find relief in a few sessions, while others benefit from longer-term treatment.

Short-term therapy: 6-20 sessions for specific issues
Medium-term therapy: 6 months to 1 year for more complex concerns
Long-term therapy: 1+ years for ongoing support and personal growth

We'll regularly review your progress and adjust the treatment plan as needed.

What types of therapy do you offer?

We offer various evidence-based therapeutic approaches, including:

Cognitive Behavioral Therapy (CBT) - For anxiety, depression, and behavioral issues
Dialectical Behavior Therapy (DBT) - For emotional regulation and interpersonal skills
EMDR - For trauma and PTSD
Mindfulness-Based Therapy - For stress reduction and present-moment awareness
Family and Couples Therapy - For relationship and family dynamics
Group Therapy - For peer support and shared experiences

Your therapist will work with you to determine the best approach for your specific needs.

Is therapy confidential?

Yes, therapy is confidential. We are bound by professional ethics and legal requirements to protect your privacy. However, there are limited exceptions when confidentiality may be broken:

If you pose a serious threat to yourself or others
If there's suspected abuse of a child, elderly person, or disabled individual
If required by a court order
If you give written consent to share information

We'll discuss confidentiality policies in detail during your first session.

How do I schedule an appointment?

You can schedule an appointment in several ways:

Online: Use our online booking system available 24/7
Phone: Call us at +92 331 5158111 during business hours
Email: Send us a message at info.soulcare.center@gmail.com
Walk-in: Visit our office during business hours for urgent needs Apt 302, 3rd Floor, Askaria Business Center Morgah Rd, Rawalpindi

For your first appointment, please arrive 15 minutes early to complete intake paperwork.

Do you offer telehealth/online therapy sessions?

Yes, we offer secure telehealth sessions. Online therapy can be just as effective as in-person sessions and offers several benefits:

Convenience and flexibility in scheduling
Access from the comfort of your home
Reduced travel time and costs
Better option during illness or emergencies

You'll need a stable internet connection, a private space, and a device with a camera and microphone.

What is your cancellation policy?

We require at least 24 hours notice for appointment cancellations or rescheduling. Our policy includes:

24+ hours notice: No charge
Emergency situations: Exceptions may be made for true emergencies

This policy helps us maintain availability for all clients and ensures therapists can plan their schedules effectively.

Do you provide services for children and adolescents?

Yes, we have licensed therapists who specialize in working with children, adolescents, and families. We provide:

Individual therapy for children (ages 6+) and teens
Family therapy and parent consultations
School consultation and support
Play therapy for younger children
Group therapy for teens

Parental consent is required for minors, and we work closely with families to ensure the best outcomes.

Do you offer psychiatric medication management?

While our therapists cannot prescribe medication, we work closely with psychiatrists and primary care physicians who can. We can:

Provide referrals to trusted psychiatric providers
Coordinate care with your prescribing physician
Monitor medication effects during therapy sessions
Help you track symptoms and side effects

Many clients benefit from a combination of therapy and medication, and we support integrated treatment approaches.

What should I do if I'm having thoughts of suicide or self-harm?

If you're in immediate danger, please call 1122 or go to your nearest Hospital.

Remember: You are not alone, and help is available. These feelings can be temporary, and with proper support, you can feel better.

How do I help a friend or family member who is struggling?

Supporting someone with mental health challenges requires patience and understanding. Here's how you can help:

Listen without judgment: Be present and offer a safe space to talk
Encourage professional help: Suggest therapy or counseling
Learn about their condition: Educate yourself about mental health
Be patient: Recovery takes time and isn't always linear
Take care of yourself: You can't help others if you're struggling
Know the warning signs: Watch for signs of crisis or worsening symptoms

We offer family therapy and consultation sessions to help loved ones learn effective support strategies.

Frequently Asked Questions